Minimum Order Quantity (MOQ) Details:

At Zone Exports, we set minimum order quantities to ensure optimal packaging, shipping efficiency, and cost-effectiveness for both our customers and our operations. Below are the standard MOQs for our products:

• Coconuts (Husked & Semi-Husked):
  MOQ: 1 Full Container Load (FCL) – Typically, 20,000 to 25,000 coconuts per 20ft container, depending on size.
  

• Virgin Coconut Oil:
  MOQ: 1,000 liters or 1 pallet (whichever is higher).
  

• Coco Peat Blocks & Coir Products:
  MOQ: 1 Full Container Load (FCL) – Approximately 20 metric tons per 40ft container.
  

• Coffee:
  MOQ: 1,000 kg (1 metric ton) – Typically packed in 60 kg bags.
  

• Cardamom:
  MOQ: 500 kg – Typically packed in 25 kg bags.
  

• Cashew:
  MOQ: 1,000 kg (1 metric ton) – Typically packed in 50 kg bags.

  Custom Orders:

• We can accommodate smaller orders depending on the product and destination, but additional shipping costs may apply. Please contact us to discuss your specific needs.

  Sampling:

• We offer samples for most products at a nominal cost, with shipping charges paid by the buyer.

  Note:

• For mixed container loads (combining multiple products), MOQs may vary. Please consult with our sales team for tailored solutions.

  We are flexible and willing to work with you to meet your specific business requirements, so please feel free to reach out for any special requests or further information on MOQs.

Lead Time Details:

We understand the importance of timely delivery for your business. Our lead times vary depending on the product, order quantity, and destination. Below is an overview of our standard lead times:

• Coconuts (Husked & Semi-Husked): 2-3 weeks

• Virgin Coconut Oil: 3-4 weeks

• Coco Peat Blocks & Coir Products: 3-4 weeks

• Coffee: 3-5 weeks

• Cardamom: 3-5 weeks

• Cashew: 3-4 weeks

Shipping Cost Details:

We aim to provide transparent and competitive shipping costs to meet your business needs. Shipping costs are determined by several factors:

• Product Type:
  Bulk items (e.g., coco peat blocks, coir products) may have different shipping rates compared to smaller, lighter products like coffee or cardamom.

• Order Quantity:
  Larger orders may qualify for discounted shipping rates due to economies of scale.

• Destination:
  Shipping costs vary based on the destination country or region, as well as the proximity to major shipping ports.

• Shipping Method:
  Sea Freight: Most cost-effective for large, bulky orders. Best suited for non-urgent deliveries.
  Air Freight: Faster but more expensive. Ideal for smaller, time-sensitive orders.

• Customs & Duties:
  Depending on the destination country, additional charges such as customs duties, taxes, and import fees may apply. These costs are typically the responsibility of the buyer.

• How to Get a Shipping Quote:
  Contact Us: Provide details of your order, including product type, quantity, and destination.
  Custom Quotes: Our team will calculate the most economical shipping options and provide you with a detailed quote.
  

• Note:
  We work with trusted international shipping partners to ensure reliable and timely delivery.
  We offer flexible shipping terms (FOB, CIF, DDU, etc.) based on your preferences.
  

For precise shipping cost information tailored to your specific order, please get in touch with our sales team.

Payment Terms Details:

Zone Exports is committed to providing flexible and secure payment options to ensure smooth transactions for our global customers. Below are our standard payment terms:

Advance Payment (T/T - Telegraphic Transfer):

• 50% Advance: We require a 50% advance payment upon order confirmation.

• 50% Balance: The remaining 50% is due before the shipment is dispatched.

  Letter of Credit (L/C):

• At Sight: For large orders or new customers, we accept payments via a Letter of Credit, payable at sight, issued by a recognized international bank.

• Irrevocable L/C: We prefer an irrevocable L/C to ensure secure and guaranteed payments.

  Cash Against Documents (CAD):

• Payment on Delivery: Under this option, payment is made when the shipping documents are presented to the buyer's bank. This is a secure method for both parties.

  Document Against Payment (D/P):

• Document Handover: We release the shipping documents to the buyer's bank, and the buyer makes the payment to receive the documents and goods.

  Open Account (O/A):

• Credit Terms: For established clients with a proven payment history, we offer open account terms where payment is made within a specified period after delivery, typically 30-60 days.

  Currency:

• All payments are accepted in major international currencies (USD, EUR, etc.). The specific currency will be agreed upon during the order confirmation process.

  Bank Charges:

• Bank charges for wire transfers or L/C processing are typically the responsibility of the buyer.

  Notes:

• For first-time buyers or larger orders, we may request additional payment security, such as a bank guarantee or credit insurance.

• Custom payment terms can be discussed to meet the specific needs of your business.

  For more information or to discuss custom payment terms, please contact our sales team. We strive to accommodate our clients’ preferences while ensuring smooth and secure transactions.